All information at one sight

(Included) services:

YOUR CHALET

  • Fully equipped apartments
  • Fully equipped kitchen with hob, dishwasher, nespresso coffee machine, microwave, fridge incl. freezer compartment
  • Free WIFI
  • Latest TV devices including international digital television
  • BOSE sound system
  • Daily bed airing and ventilating in your chalet
  • Daily garbage empty
  • Bed linen, towels, electricity, water, dishwashing tabs and dish towels included
  • Body care products in the bathroom

CUISINE

  • Buffet breakfast

WELLNESS & SPA

  • Free use of the 1000 m² „Dolce Vita SPA“ with:2 saunas, 2 steam baths, infrared cab, water beds, whirlpool, gym, indoor and outdoor pool
  • Massage and beauty treatments (Fee-based)

SERVICES

  • Concierge Service (tickets for events, restaurant reservations, excursions, ...)
  • Airport and train station pick-up service (Fee-based)

WINTERSPECIALS

  • Skipass ticket purchase and ski lessons bookings directly at Castello Sölden
  • Heated ski storage with boot dryer

SUMMERSPECIALS

On demand/Additional charges:
  • Lokal taxes: Winter € 3.00 per person/day (november-april) and Summer € 2.50 (may - october)
  • Dog: on demand and fee
  • Final Cleaning:  
    • up to 4 nights: € 20 per Night
    • from 4 nights:  € 80
Further information…

Check In: 4PM to 8PM
the booked rooms and chalets are available on arrival from 3 o’ clock.

Check Out: until 10:00AM

Castello guests can change clothes or take a shower, if they still want to enjoy the departure day for skiing, hiking or biking.
 
All rooms and chalets are not smoking area

General Terms of condition

fort he cancellation of chalets, rooms, apartement or Landhäuser (österreichische Hoteliervereinigung):
According to § 5 of the AGBH 2006:
You may cancel your booking without charge up to 3 month prior to your arrival.
From 3 month up to 1 month prior to your arrival, that cancellation fee is 40% of the cost of the booking.
From 1 month to 1 week prior to your arrival, the cancellation fee is 70 % of the cost of the booking.
Within the last week before you arrive 90 % of the cost of your booking will be charged.
On early departure 100%..

see terms and conditions for the hotel industry 2006 (AGBH)

How to fix your reservation: 

in order to fix your reservation, you are kindly requested to send us a written confirmation within 10 days after receiving this mail and set up a deposit of 30 % of the total sum per credit card: 

On this purpose we need your card number and date of expiration.

OR

PAYMENT IN ADVANCE

Bank : Sparkasse Imst AG
IBAN : AT24 2050 2000 0087 6888
BIC :   SPIMAT21XXX

Local taxes, final cleaning and extra services have to be paid on site.

Important facts:

Austria requires all vehicles using the Autobahn to display a highway tax sticker Autobahn Vignette on the inside windshield of the vehicle.